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Same Day Shipping:
If we receive your order by 12 p.m Monday-Friday. It's our goal to have your order picked, packed and shipped the same day or next business day.
Shipping Restrictions:
P.O. Boxes and APO addresses will be serviced by the United States Postal Service. Due to postal regulations, any order that weighs more than 70 lbs. or exceeds certain dimensions cannot be delivered to P.O. Boxes or APO/FPO addresses.
Half Price Plush.com offers shipping to all United States addresses including Alaska and Hawaii, APO/FPO, Puerto Rico, Guam and the U.S. Virgin Islands.
Note: A surcharge will be added for orders shipped to Hawaii, Alaska and all United States protectorates.
Order Tracking and Delivery:
If your order is shipped, you can track the package as it makes its way to its final address. When your order has been shipped, you will receive an e-mail shipping confirmation with a tracking or delivery confirmation number.
You can check the status of your shipment in the following ways:
Click the link on your shipping confirmation email to track your order via our carriers' web sites and enter your tracking number.
Or click one of the following links:
- UPS Tracking
- Fed Ex Tracking
- USPS Tracking
Contact a Half Price Plush customer service representative at 1-800-387-7814
Email us at [email protected] for a status update.
Return Policy:
You may return any purchase to Half Price Plush for whatever reason within 7 days of receipt of goods. Simply email us and tell us your order is being returned, then mail back the unwanted FULL case and be sure to include your name and address, whatever action (replacement or refund) and the credit card number (plus the expiration date and 3 digit code on the back) if a refund is required. Shipping charges are not refundable on returned goods.
Half Price Plush
Townshend, VT 05353
phone: 800-387-7814
fax: 802-365-4233
[email protected]
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